PRIVACY POLICY

Last updated: April 1, 2026

Table of Contents

  1. 1 — Data Controller
  2. 2 — Personal Data Collected
  3. 3 — Purpose of Data Collection
  4. 4 — Legal Basis for Processing
  5. 5 — Data Sharing
  6. 6 — Data Security
  7. 7 — Data Retention Period
  8. 8 — Cookies
  9. 9 — Users’ Rights
  10. 10 — Changes to this Policy

Protecting your personal data is a priority. This Privacy Policy explains how personal data is collected, used, and protected when you use the website, online services, or member area offered by Maude Favre.

1 — Data Controller

The data controller responsible for processing personal data is:

Maude Favre
Federally Certified Complementary Therapist
Geneva, Switzerland
Email: [email protected]

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2 — Personal Data Collected

Personal data collected may include:

  • first and last name
  • email address
  • phone number
  • login credentials
  • data related to orders and payments
  • service usage history
  • IP address and browsing data

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3 — Purpose of Data Collection

Personal data may be used to:

  • manage orders and payments
  • provide access to online services or the member area
  • ensure the proper functioning of the website
  • respond to users’ requests
  • improve the services offered
  • ensure website security and prevent fraud

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4 — Legal Basis for Processing

The processing of personal data is based on:

  • the performance of a contract when purchasing a service
  • consent when certain data is provided voluntarily
  • legitimate interest in ensuring the proper functioning and security of the website

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5 — Data Sharing

Personal data is not sold or transferred to third parties.

It may only be shared with technical service providers necessary for the proper functioning of the website:

  • payment platforms, such as Stripe or PayPal
  • website hosting
  • emailing tools
  • traffic analytics tools

These service providers act only as necessary for the proper functioning of the website, online services, payments, communication, or security.

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6 — Data Security

Technical and organizational measures are implemented to protect personal data against unauthorized access, loss, alteration, or disclosure.

However, no IT system can guarantee absolute security.

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7 — Data Retention Period

Personal data is retained for the time necessary to provide the services, manage the client relationship, and comply with applicable legal obligations.

Users may request the deletion of their data at any time, subject to legal retention obligations.

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8 — Cookies

The website may use cookies to improve the user experience, ensure the proper functioning of the website, and analyze website traffic.

Users can configure their browser to refuse or delete cookies.

However, disabling certain cookies may affect the functioning of some website features.

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9 — Users’ Rights

Users have the following rights:

  • right of access to personal data
  • right to rectification
  • right to deletion
  • right to restriction of processing
  • right to object

To exercise these rights, you can contact:

[email protected]

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10 — Changes to this Policy

This Privacy Policy may be amended at any time to reflect legal, technical, or organizational developments.

The applicable version is the one published on the website.

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